Last updated: 5 July 2026
These Terms of Service ("Terms") govern your access to and use of the WiFi hotspot services and website provided by F-WiFi ("we", "us", or "our"). By connecting to our network or using our website, you agree to be bound by these Terms.
1. Acceptance of terms
If you do not agree to these Terms, please do not use our services. We may update these Terms from time to time, and your continued use after any change constitutes acceptance of the revised Terms.
2. Use of the service
Our WiFi service is provided to give you convenient internet access at participating venues. You agree to use the service lawfully and responsibly. You must not:
- Use the service for any unlawful, fraudulent, or malicious purpose;
- Attempt to gain unauthorised access to the network, other users' devices, or any systems connected to it;
- Distribute malware, spam, or other harmful content;
- Infringe the intellectual property rights of others;
- Interfere with or disrupt the integrity or performance of the network.
3. Service availability
We aim to provide a reliable service but do not guarantee that it will be uninterrupted, error-free, or available at all times. Access may be affected by maintenance, technical issues, or factors beyond our control. We may modify, suspend, or withdraw all or part of the service without notice.
4. Fair use
To ensure a good experience for all users, we may apply reasonable limits on bandwidth, session duration, or data usage, and may restrict access to certain content or services where necessary to protect the network.
5. Your responsibilities
You are responsible for maintaining the security of your own device and for any activity carried out over your connection. We recommend using up-to-date security software and exercising caution when transmitting sensitive information over any public network.
6. Privacy
Your use of the service is also governed by our Privacy Policy and Cookie Policy, which explain how we handle your personal data.
7. Limitation of liability
To the fullest extent permitted by law, F-WiFi shall not be liable for any indirect, incidental, or consequential loss arising from your use of, or inability to use, the service. Nothing in these Terms excludes or limits our liability where it would be unlawful to do so.
8. Intellectual property
All content, trademarks, and materials on our website and portal are owned by or licensed to F-WiFi and are protected by applicable intellectual property laws. You may not reproduce or redistribute them without our prior written consent.
9. Governing law
These Terms are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact us
If you have any questions about these Terms, please email info@f-wifi.com.